This one needs more revision than the previous FAQ. The current bullets read more like notes than a customer-facing process, and we should remove the fixed 7-business-day statement for the same reason we just discussed.
I’d also change “original or notarized documents” because the required form depends on the document type. A birth certificate, court record, notarized document, school record, and federal document can all have different prerequisites.
I recommend:
The apostille process varies depending on the type of document, where it was issued, and the country where it will be used. When you use B. Elise Notary Services for apostille facilitation, the process generally works as follows:
1. Submit an Apostille Request
Complete our Apostille Request Form and provide information about your document, where it was issued, and the country where it will be used.
2. Document Review
We review the information provided to help determine the appropriate processing requirements. Depending on the document, additional certification, notarization, or other steps may be required before it can be submitted.
3. Quote & Processing Instructions
You will receive a quote along with instructions for providing the documents needed to begin processing.
4. Document Submission
Once your documents are ready, they are submitted to the appropriate state, federal, or other government authority for apostille or authentication.
5. Additional Processing, if Required
For countries that do not participate in the Hague Apostille Convention, additional authentication or Embassy/Consulate legalization may be required.
6. Return of Completed Documents
Once processing is complete, your documents are returned according to the delivery method arranged for your request.
Processing times vary by issuing authority and are not guaranteed. We recommend beginning the process as early as possible if your documents are needed by a specific deadline.